What We Do
Honor Sea Ltd. offers you outsourcing services covering a wide range of products and solutions. Through our expertise and execution, we are able to exceed our Clients expectations through Quality, Performance and Customer Satisfaction. We assist you by:
CUSTOMER SERVICES
To consistently satisfy your current customers and attract new ones, we provide the finest Customer Service by utilizing only the best agents and proven procedures. We are highly capable of supporting your customers anytime, all the time.
- Product Sales Inquiry
- Product Info Request
- Order Taking
- Directory Inquiry
- Product Recall Management
- Event and Trade Show Registration
- Billing Queries
- Customer Care and Support
- Appointment Setting
- Account Management
- Contact Information / Data Verification
TECHNICAL SUPPORT
We provide the much needed information, assistance, or solutions to any technical problem to get your customers back on track right away. Your business benefits from customized solutions to suit your specific needs.
- Technical and Help Desk Support
- E-Mail and Live Chat Support
BACK OFFICE PROCESSING
We have expert personnel who can take care of your vital administrative processes, which helps you save significantly on maintenance and overhead costs. Secure your essential business operations with our Back Office solutions.
- Bookkeeping
- Search Engine Optimization (SEO)
- Market Research
- Data Validation
- Inventory
- Human Resources / Recruiting
- Finance and Accounting
- Payroll and Logistics
EXPERIENCE IN SALES
We hire agents with genuine experience in sales and train them on effective telemarketing and telesales strategies. We can promote your brand, find more prospective customers, engage leads and contacts, and turn them into your new customers. Increase your profit with quick responsive solutions for your business needs.
- Inbound and Outbound Sales
- Upselling and Cross-selling
- Subscriptions
- Product Promotion
DATA SURVEYS
Based on your specific sales campaign, we can generate leads and contact customers to help you determine their product needs and lifestyles, ultimately increasing your sales conversion rate. Increase your leads with our trusted Data Survey solutions.
- Inbound Sales and Lead Generation
- Inbound Market Survey
- Service and Polling
- Outbound Market Survey
- Outbound Sales and Lead Generation